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Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
Waiting to have a test done and waiting for your cancer treatment to start are stressful times that can bring up strong emotions. If you're experiencing anxiety, sadness, or other kinds of stressful emotions, it may help you to talk with others about it. You might also have what's called "scanxiety" or anxiety caused by tests and test results. This often leads to questions about the scheduling of your tests and timing of your treatment, such as why the test takes so long to schedule, when results will be known, when treatment will start, if it can or will be delayed, or why it might be OK to wait to start. You might wonder 'how long is too long to wait?"
Sometimes, it's important to start treatment as quickly as possible, but that's not always the case. Planning cancer treatment can be complex and might take some time, depending on the type and stage of your cancer. There are many factors that will affect when treatment can or should be started. Here are some reasons there are differences in when treatments start.
Treatment might need to be started quickly if:
Some people can wait a few weeks or a few months to start treatment because their type of cancer does not tend to grow as fast as others. When treatment doesn't need to start immediately, it might be delayed if:
It's important to know each person's case is different. There are many factors that can affect when treatment should, or does, start. Questions about when your treatment should start need to be answered by your cancer care team, because they know your situation best.
Some people may have to wait longer than others to get tests scheduled and done. How long you'll be asked to wait depends on the type or test and where the test is being done. Sometimes there are a limited number of machines that are needed to perform a test. Other times there may be equipment or staffing problems at the facility where the test is done. It's best to talk about any concerns you have about the timing of your testing with your doctor or nurse.
Some people also might have trouble getting in to see a cancer doctor as soon as they would like. This might be because there aren’t a lot of cancer doctors in their area, their insurance providers have certain limits, or they don't have health insurance.
If you are having trouble getting in to see a cancer doctor in your area, start by talking to your primary care provider or the person who diagnosed your cancer. They can help you figure out if it’s okay to wait for an appointment or if you need to look at other options. For people who need to look at other options, check out the tools on Where to Find Cancer Care.
If you are having trouble finding a cancer doctor who is in-network, contact your insurance provider. They might be able to help you find other cancer doctors who could see you sooner.
If you don’t have health insurance, try getting in touch with hospitals in your area. They might offer free or low-cost care or know about resources that could help you. They might also have social workers or other staff who could help you. You may also want to look at health insurance options you might qualify for and resources to help with cancer-related expenses.
If you need to travel to see a cancer doctor, there may be lodging programs that provide free or lower-cost options.
The American Cancer Society medical and editorial content team
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
American Society for Clinical Oncology. ASCO Cancer Treatment Plan. Accessed at cancer.net. Content is no longer available.
Cancercare. Coping With Cancer When You’re Uninsured. Cancercare.org. Accessed at https://www.cancercare.org/publications/300-coping_with_cancer_when_you_re_uninsured on September 1, 2022.
National Cancer Institute. Treatment schedule. Accessed at https://www.cancer.gov/publications/dictionaries/cancer-terms/def/treatment-schedule on March 20, 2020.
Paul C, et al. The impact of cancer diagnosis and treatment on employment, income, treatment decisions and financial assistance and their relationship to socioeconomic and disease factors. Supportive Care in Cancer. 2016;24:4739–4746.
Shin DW et al. Attitudes toward family involvement in cancer treatment decision making: The perspectives of patients, family caregivers, and their oncologists. Journal of the Psychological, Social, and Behavioral Dimensions of Cancer. 2017;26(6):770-778.
Ubel PA. Understanding and utilizing patient preferences in cancer treatment decisions. Journal of the National Comprehensive Cancer Network. 2016;14(5):691-693.
US National Academies of Medicine (Institute of Medicine). Patient-centered cancer treatment planning: Improving the quality of oncology care. 2011. Washington, DC: The National Academies Press.
Last Revised: January 30, 2024
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
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