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Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
For medical questions, we encourage you to review our information with your doctor.
Financial and Insurance Matters
Many people with cancer worry about how they will manage the costs of cancer treatment. Problems managing the cost of cancer care, are described as financial hardship, financial distress, financial toxicity, or financial burden. Studies show that 3 out of 4 people with cancer worry about how they will pay for the cancer treatment and keep up with their day-to-day costs.
Cancer treatment is expensive. Even if you have health coverage, many plans don't cover everything. The high costs of cancer care are affected by:
There are also many hidden costs of cancer. This can include things like:
People with cancer might be more likely to develop financial hardship if they:
Financial hardship can affect both physical and emotional health. Many people with cancer report having to make tough choices about where to spend their money. This might include:
Some of these choices might mean the cancer treatment will be less successful and could affect a person’s health long term.
Talk to your cancer care team before making any decisions that might affect your physical and mental health. They can help you figure out ways to deal with your expenses and your worries.
Ask your cancer team if there is a financial counselor, financial navigator, or social worker that you can talk with to deal with insurance issues, trouble paying your bills and having enough food for your household, and the stress you’re feeling about your finances. They might also be able to connect you with other resources in your community that could be helpful.
The American Cancer Society medical and editorial content team
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
American Cancer Society Cancer Action Network. Survivor Views: Preventive Care Coverage, Medical Debt & Food Insecurity. (January 2024). Accessed at https://www.fightcancer.org/survivor-views on February 21, 2024.
American Cancer Society Cancer Action Network. The Costs of Cancer. fightcancer.org. Accessed at https://www.fightcancer.org/policy-resources/costs-cancer on August 22, 2023.
Cancer Support Community. Managing the Cost of Cancer Treatment. Cancersupportcommunity.org. Accessed at https://www.cancersupportcommunity.org/managing-cost-cancer-treatment on August 21, 2023.
Consumer Financial Protection Bureau. Issue Spotlight: Medical Billing and Collections Among Older Americans (May 30, 2023). Consumerfinance.gov. Accessed at https://www.consumerfinance.gov/data-research/research-reports/issue-spotlight-medical-billing-and-collections-among-older-americans/full-report/ on August 21, 2023.
Khan, Hiba, MD, MPH, Ramsey, Scott, MD, PhD, Shankaran, Veena, MD, MS. Financial Toxicity in Cancer Care: Implications for Clinical Care and Potential Practice Solutions. J Clin Oncol. 2023;41(16):3051-3058.
National Cancer Institute. Financial Toxicity and Cancer Treatment (PDQ®). Cancer.gov. Accessed at https://www.cancer.gov/about-cancer/managing-care/track-care-costs/financial-toxicity-hp-pdq on August 21, 2023.
Yabroff KR, Han X, Song W, et al: Association of medical financial hardship and mortality among cancer survivors in the United States. J Natl Cancer Inst. 2022; 114:863-870.
Last Revised: September 30, 2023
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
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