Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
Tobacco-related topics
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Cancer Information
For medical questions, we encourage you to review our information with your doctor.
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It’s important to have honest, open talks with your cancer care team. Ask any question, no matter how small it might seem. Here are some examples of things you might want to ask:
Should I get a second opinion? How do I do that? Can you recommend a doctor or cancer center?
What are the chances my cancer can be cured?
Does my bladder need to be removed? Are there other treatment options that do not include bladder removal?
If my bladder is removed, what are my options for passing urine? What are the pros and cons of each?
How soon do I need to start treatment?
What can I do to get ready for treatment?
How long will treatment last? What will it be like? Where will it be done?
What risks or side effects should I expect? How long are they likely to last?
Will treatment affect my daily activities?
How likely is it that the cancer will come back? Is there anything I can do to help lower this risk?
What will we do if the treatment doesn’t work or if the cancer comes back?
During treatment
Once treatment starts, you’ll need to know what to expect and what to look for. Not all of these questions may apply, but getting answers to the ones that do may be helpful.
How will we know if the treatment is working?
Is there anything I can do to help manage side effects?
What symptoms or side effects should I tell you about right away?
How can I reach you or someone on your team on nights, holidays, or weekends?
Should I exercise? What should I do, and how often?
Do you know of any local or online support groups where I can talk to others who have been through this?
Can you suggest a mental health professional I can see if I start to feel overwhelmed, depressed, or distressed?
After treatment
Are there any limits on what I can do?
What kind of exercise should I do now?
What type of follow-up will I need after treatment?
How often will I need to have follow-up exams and tests?
How will we know if the cancer has come back? What should I watch for?
What would my options be if the cancer does come back?
Along with these sample questions, be sure to write down any of your own. For instance, you might want to ask about recovery times so that you can plan your work or activity schedule, or you may want to ask if there are clinical trials you might be eligible for.
Keep in mind that doctors aren’t the only ones who can give you information. Other health care professionals, such as nurses and social workers, can answer a lot of your questions. To find more about working with your health care team, see The Doctor-Patient Relationship.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
Last Revised: March 12, 2024
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
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