Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
Tobacco-related topics
Volunteer opportunities
Cancer Information
For medical questions, we encourage you to review our information with your doctor.
It's important to have honest, open discussions with your cancer care team. They want to answer all your questions, so that you can make informed treatment and life decisions. For instance, consider these questions:
What are the chances my cancer can be cured with these options?
How quickly do I need to decide on treatment?
What should I do to be ready for treatment?
How long will treatment last? What will it be like? Where will it be done?
What are the risks or side effects of the treatments you suggest? How long are they likely to last?
Will I need to have a colostomy?
How soon do I need to start treatment?
Will treatment affect my daily activities?
What would my options be if the treatment doesn't work or if the cancer comes back after treatment?
During treatment
How will we know if the treatment is working?
Is there anything I can do to help manage side effects?
What symptoms or side effects should I tell you about right away?
How can I reach you on nights, holidays, or weekends?
Do I need to change what I eat during treatment?
Are there any limits on what I can do?
Can you suggest a mental health professional I can see if I start to feel overwhelmed, depressed, or distressed?
After treatment
Are there any limits on what I can do?
What symptoms should I watch for?
What kind of exercise should I do now?
What type of follow-up will I need after treatment?
How often will I need to have follow-up exams and imaging tests?
Will I need any blood tests?
How will we know if the cancer has come back? What should I watch for?
What will my options be if the cancer comes back?
How soon after treatment can I return to my normal activities, such as work, school, exercise, or sex?
Along with these sample questions, be sure to write down some of your own. For instance, you might want more information about recovery times. Or you might want to ask if you qualify for a clinical trial.
Doctors are not the only ones who can provide you with information. Other health care professionals, such as nurses and social workers, can also answer some of your questions. You can find out more about communicating with your health care team in The Doctor-Patient Relationship.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
Last Revised: September 9, 2020
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
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