Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Chat live online
Select the Live Chat button at the bottom of the page
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
Referrals to patient-related programs or resources
Donations, website, or event-related assistance
Tobacco-related topics
Volunteer opportunities
Cancer Information
For medical questions, we encourage you to review our information with your doctor.
It’s important for you to have honest, open discussions with your child’s cancer care team. They want to answer all of your questions, no matter how minor you might think they are. Here are some questions you might want to ask. Be sure to add your own questions as you think of them.
When you’re told your child has a brain or spinal cord tumor
What kind of tumor does my child have? What does this mean?
Where is the tumor located? Has it grown into nearby areas?
Will my child need other tests before we can decide on treatment?
Will we need to see any other types of doctors?
When deciding on a treatment plan
How much experience do you have treating this type of tumor?
Should we get a second opinion? Can you recommend a doctor or cancer center?
How soon do we need to start treatment?
What should we do to be ready for treatment?
How long will treatment last? What will it be like? Where will it be done?
How might treatment affect our daily activities?
What are the possible risks and side effects of treatment?
How might treatment affect my child’s ability to learn, grow, and develop?
How likely is it that treatment could affect my child’s future ability to have children?
Based on what you’ve learned about my child’s tumor, what is the expected prognosis (outlook)?
During treatment
Once treatment begins, you’ll need to know what to expect and what to look for. Not all of these questions may apply, but getting answers to the ones that do may be helpful.
How will we know if the treatment is working?
Is there anything we can do to help manage side effects?
What symptoms or side effects should we tell you about right away?
How can we reach someone from your office on nights, holidays, or weekends?
Are there any limits on what my child can do?
After treatment
What type of follow-up will we need after treatment?
How often will my child need to have follow-up exams and tests?
Are there any limits on what my child can do?
How will we know if the tumor has come back? What should we watch for?
Are there nearby support groups or other families who have been through this that we could talk to?
Along with these sample questions, be sure to write down any others you might want to ask. For instance, you might want information about recovery times so you can plan your work and your child’s school and activity schedule. Or you may want to ask about clinical trials for which your child may qualify.
Also keep in mind that doctors aren't the only ones who can give you information. Other members of the treatment team, such as nurses and social workers, can answer some of your questions. You can find out more about speaking with your child’s health care team in The Doctor-Patient Relationship.
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
Last Revised: June 20, 2018
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
American Cancer Society Emails
Sign up to stay up-to-date with news, valuable information, and ways to get involved with the American Cancer Society.